Privacy Policy

Your privacy is important to us. This privacy policy explains how our online platform collects, uses, stores, and protects your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

Information We Collect

We collect several types of information to provide and improve our handmade furniture online shop:

• Personal Identification Data: Name, postal address, and other contact details you provide during order processing or newsletter subscription.
• Transaction Data: Details about the furniture products you purchase, payment information (processed securely by third-party providers), and delivery address.
• Technical Data: IP address, browser type, operating system, and browsing behavior on our site to enhance user experience and maintain security.
• Visual Content: We display high-quality images of our furniture; however, we do not collect image data from users.

How We Use Your Information

We use the collected information for purposes including:

• Processing and fulfilling your orders.
• Communicating about your purchases, updates, and promotions.
• Improving and personalizing your experience on our site.
• Ensuring security and preventing fraud.
• Complying with legal obligations.

Legal Basis for Processing

Our lawful bases for processing your personal data include:

• Performance of a contract (processing your orders).
• Consent you provide (e.g., newsletter subscription).
• Compliance with legal obligations.
• Our legitimate interests in maintaining and improving this service.

Data Sharing and Disclosure

We do not sell or rent your personal information. Your data may be shared with trusted third-party service providers for order fulfillment, payment processing, delivery services, and legal compliance. These providers are obligated to keep your information confidential and secure.

Data Retention

We retain your personal data only as long as necessary to provide our services, comply with legal requirements, resolve disputes, and enforce our agreements.

Your Rights Under GDPR

You have the right to:

• Access your personal data that we hold.
• Request correction of inaccurate or incomplete information.
• Request deletion of your data where processing is no longer necessary.
• Object to processing for direct marketing and certain other purposes.
• Request restriction of processing under specific circumstances.
• Data portability to receive your data in a structured, commonly used format.
• Withdraw consent at any time, without affecting the lawfulness of prior processing.

To exercise these rights, please contact us by mail at our company address below.

Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Cookies and Tracking Technologies

Our site uses cookies and similar technologies to enhance user experience, analyze site traffic, and support marketing efforts. You can control cookie preferences through your browser settings.

International Data Transfers

Your data may be transferred and stored outside of Spain. Whenever this occurs, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

Contact Information

If you have questions or requests regarding this privacy policy or your personal data, please contact us by postal mail at:

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Please review this policy regularly to stay informed about how we protect your information.